How we handle personal data on fortechnic.com
| Data controller | Forte Teknik Makine A.Ş. |
| Address | Ulukent Industrial Zone, 29 Ekim Neighbourhood, 10002 Street, No: 16/5 B Block, 35660 Menemen — İzmir, Türkiye |
| info@fortechnic.com | |
| Telephone | +90 850 840 64 24 · +90 232 459 19 79 |
| Tax ID | 3881614623 (Menemen Tax Office) |
We process personal data under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, for visitors in the European Union, the General Data Protection Regulation (GDPR).
We only collect what you type into a form on this site or send us on WhatsApp. We do not buy personal data and we do not build profiles from third-party sources.
| Quote request form | First name, last name, company, e-mail, telephone, and the system voltage / capacity / product selections you make |
| Contact form | Name, e-mail, telephone, message |
| Dealer application form | Contact person, company, e-mail, telephone, country / region, business details you provide |
| WhatsApp messages | See section 7 |
| Server logs | IP address, browser type, requested page, date and time — created automatically by the web server |
| Cookies | See section 6 |
Providing your telephone number is optional. Without a name and e-mail address we cannot respond to a request.
| Answering your quote or contact request; sizing a system for your facility | Performance of a contract or steps taken at your request · KVKK Art. 5/2-c · GDPR Art. 6(1)(b) |
| Recording your quote or product-information request in our internal sales tracking system (VERTEX — software running on our own servers) and assigning it to the right sales colleague | Legitimate interest · KVKK Art. 5/2-f · GDPR Art. 6(1)(f) |
| Evaluating a dealer application | Steps taken at your request · legitimate interest · KVKK Art. 5/2-f · GDPR Art. 6(1)(f) |
| Keeping records of commercial correspondence | Legal obligation · KVKK Art. 5/2-a · GDPR Art. 6(1)(c) |
| Site security and troubleshooting (server logs) | Legitimate interest · KVKK Art. 5/2-f · GDPR Art. 6(1)(f) |
| Visit statistics and advertising measurement (LinkedIn Insight Tag, Google Ads; if you arrived from a Google ad, storing the ad click identifier with your request) | Your explicit consent · KVKK Art. 5/1 · GDPR Art. 6(1)(a) |
We do not use your data for automated decision-making or profiling that produces legal effects for you.
We do not sell personal data. We share it only with the service providers we need in order to run this site and respond to you:
| Recipient | Why | Where processed |
|---|---|---|
| Google (Workspace) | Company e-mail — form submissions are delivered to our inbox | Google data centres (may be outside Türkiye) |
| Cloudflare (Turnstile) | Bot protection on forms — checks that the sender is a person; no advertising cookies | Cloudflare data centres (may be outside Türkiye) |
| Insight Tag — visit statistics and advertising measurement. Only if you consent. | European Union / United States | |
| Google (Ads) | Advertising measurement — counts form submissions that came from our Google ads. Only if you consent. | Google data centres (may be outside Türkiye) |
| Veridyen | Web hosting and server logs | Türkiye |
| Meta Platforms and DeepSeek | Only if you write to us on WhatsApp — see section 7 | Outside Türkiye |
| Public authorities | Only where we are legally obliged to disclose | Türkiye |
Where a transfer leaves Türkiye or the EEA, it takes place on the basis permitted by KVKK Art. 9 and GDPR Chapter V, including standard contractual clauses where applicable.
We keep personal data only as long as it is needed for the purpose it was collected for, and afterwards for the retention periods required by Turkish commercial and tax legislation. When a retention period ends, the data is deleted or anonymised. Consent-based cookie data is kept for the lifetime of the cookie stated in section 6, or until you withdraw consent — whichever comes first. For WhatsApp conversations, see section 7.
A cookie banner appears on your first visit. No tracking tag runs before you choose. If you select "Necessary only", neither the LinkedIn Insight Tag nor Google Ads is loaded.
| Cookie | Purpose | Lifetime |
|---|---|---|
forte_consent | Stores your cookie choice. Strictly necessary — set without consent because it records the consent decision itself. | 6 months |
forte_lang | Remembers the language you picked with the EN / TR switcher, so the site does not switch you back. Set only when you click the switcher. Visitors whose browser language is Turkish, or whose IP address is in Türkiye, are sent to the Turkish pages. For this, the IP address is compared on our own server with the public RIPE NCC registry list; it is not sent to anyone and not stored for this purpose. | 6 months |
| LinkedIn Insight Tag ( li_sugr, bcookie, UserMatchHistory and similar) | Visit statistics and advertising measurement. Set by LinkedIn. Loaded only with your consent. | Set by LinkedIn |
| Google Ads ( _gcl_au and similar) | Advertising measurement (conversion from our Google ads). Set by Google. Loaded only with your consent. | Set by Google |
forte_gclid(browser session storage) | If you arrived from a Google ad, stores the ad click identifier (gclid). If you send the quote form, the identifier is recorded with your request in our sales tracking system, to measure which ad brought the request. Written only with your consent. | Browser session — deleted when the tab is closed |
To change your choice, delete the forte_consent cookie in your browser settings and
reload the page — the banner will appear again.
You can write to us through the WhatsApp button on fortechnic.com, or directly to our WhatsApp business number +90 232 459 19 79. These conversations run on the WhatsApp Business Platform, provided by Meta Platforms.
| Answering your product questions; taking your quote and service requests | Steps taken at your request before a contract · KVKK Art. 5/2-c · GDPR Art. 6(1)(b) |
| Passing your request to the right sales or service colleague; creating a customer record (CRM) | Legitimate interest · KVKK Art. 5/2-f · GDPR Art. 6(1)(f) |
The first replies come from an AI assistant. It does not quote prices and does not make binding commitments. When you ask for it, or when your request needs it, the conversation is handed over to a Forte employee. An automated reply is not a decision that has legal or similarly significant effects for you.
| Recipient | Why | Where processed |
|---|---|---|
| Meta Platforms (WhatsApp Business Platform) | Carries the messages between you and us | Outside Türkiye |
| DeepSeek (Hangzhou DeepSeek AI) AI service provider | Writes the first automated replies | People's Republic of China |
Your telephone number and e-mail address are masked before a conversation is passed to the AI service provider; the rest of the conversation is processed to write the reply.
These services process data outside Türkiye. Basis for the transfer under KVKK Art. 9: [VERİ YOK — hukuki teyit].
Conversation records are kept for 2 years from the date of the last message. Conversations that lead to a quote or an order are kept for as long as the law requires the related commercial records to be kept. Files and images you send are kept for no longer than 365 days.
To stop receiving messages from us, write STOP.
Write to info@fortechnic.com and include the WhatsApp number you wrote to us from. This is a request under your right to erasure in section 8; it is handled as described in section 9 and completed within the period set by KVKK Art. 13 (30 days at the latest).
Under KVKK Art. 11 and, where it applies, the GDPR, you may ask us to:
Send your request to info@fortechnic.com with the subject line "KVKK request", or by post to the address in section 1.
We reply within 30 days at the latest, as required by KVKK Art. 13. So that we can respond safely, please include enough information to identify you and describe clearly what you are asking for.
If you are not satisfied with our response, you may lodge a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu). Visitors in the EU may also complain to their local supervisory authority.
If we change how we handle personal data, we update this page and change the date at the top. Material changes are announced on the site.